Legal
Cookie Policy
The cookies and similar technologies this site sets, and how to refuse them.
Last updated
This page lists what eyevora.com stores in your browser and why. We keep the list short on purpose: the fewer things we set, the less there is to explain and the less there is to go wrong.
1. What this page covers
Cookies are small files a website asks your browser to keep. This page also covers two related technologies we use, because pretending they are different from cookies would be a technicality rather than an explanation:
- Local storage — the same idea as a cookie, but the data stays in your browser and is not sent with every request. We use it for your basket.
- Pixels and scripts — small pieces of code that report that a page was viewed.
Throughout this page, “cookie” means all three unless we say otherwise.
2. The categories we use
Strictly necessary — always on
Without these the site does not work: you could not stay signed in, keep a basket between pages, or check out. They are not used to track you across other websites, and they cannot be switched off from within the site.
Analytics — only with your consent
These tell us which pages are used, where people give up, and what is slow or broken. They are how a two-person team finds out that a checkout step is failing on a particular phone. We do not use them to build an advertising profile of you.
Advertising — we do not use these
Eyevora sets no third-party advertising or retargeting cookies. If that changes, this page will change first and we will ask for your consent before setting any.
3. What is actually set
| Name | Set by | Purpose | Lasts |
|---|---|---|---|
| Authentication tokens | Eyevora | Keeps you signed in and secures your session | Session, and up to 30 days if you stay signed in |
| Basket (local storage) | Eyevora | Remembers what you added before you sign in | Until you clear it or complete the order |
| Cookie preference | Eyevora | Remembers your choice on this page, so we stop asking | 12 months |
_ga, _ga_* | Google Analytics | Counts visits and distinguishes one browser from another | Up to 24 months |
| PostHog identifiers | PostHog | Product analytics — which features are used and where flows fail | Up to 12 months |
Payment providers set their own cookies when you are redirected to them to pay. Those are governed by their privacy notices, not this one — we cannot read them and they are outside our control.
4. Refusing and removing cookies
Analytics cookies are set only where you have consented to them, and you can withdraw that consent at any time — by email to privacy@eyevora.com, or through your browser as described below. Declining costs you nothing: the store works identically either way.
You can also control cookies in your browser: every major browser lets you block them, delete existing ones, or clear them on exit. The help pages for Chrome, Safari, Firefox and Edge each explain how for that browser.
Blocking everything has a cost
If you block strictly necessary cookies in your browser, you will not be able to sign in or complete an order. That is a consequence of how sessions work on the web, not a design choice on our part.
Some browsers send a “Do Not Track” or Global Privacy Control signal. Where we receive one, we treat it as a refusal of analytics cookies.
5. Changes to this policy
We update this page whenever what we set changes. The date at the top tells you when it last did. For how the resulting data is handled once collected, see the Privacy Policy; for anything unclear, email privacy@eyevora.com.
Questions about this policy?
Write to us and a person will answer — we would rather clarify something here than have you guess at it.
Related documents
- Terms & ConditionsThe agreement between you and Eyevora when you shop with us.
- Privacy PolicyWhat personal data we collect, why, and the rights you hold over it.
- Returns & RefundsHow to return an order, what is excluded, and when the money arrives.
- Shipping & DeliveryWhere we deliver, what it costs, and how long it takes.
- Accessibility StatementOur WCAG 2.1 AA commitment and how to report a barrier.
